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November 17, 2021
Pizza delivery mobile app

Domino’s Isn’t Just a Pizza Company & Why That Matters to You

What can a 60-year-old pizza company teach us about the importance of valuing customer experience during technological transformation? A lot, actually. Let’s examine how Domino's Pizza brought itself back from the brink by behaving like a tech company and a pizza company. Throughout this story, I will underline key principles and breakthroughs that drove this success. ...
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