Empowering field teams with audit tools improves data and customer service, and creates opportunities for sales. With voice to text transcription and image capture, these tools make it easy for technicians to conduct the visits. Integrating with ERP or CRM makes customer service history, error and issue reports, and visit notes visible to the entire...Read More

There is a disconnect between the buyer journey and the vendor sales cycle. Visual CPQ delivers exceptional buyer experiences and accurate sales forecasting.Read More

Building a product and launching it are two sides of the same coin and understanding user needs is integral to the success of both. “Nobody wants to use software” is probably not a great tagline for a company like Design Center, but it doesn’t make it any less true. People use software to do other...Read More

So, you’ve built a brilliant new app for your business. It has the potential to ignite sales, streamline operations, and wow customers. The technology is state-of-the-art, the design is beautiful. Soon, piles of paperwork will be replaced by a few easy swipes on the tablet. Your employees will love it. Right? That depends.Read More

There isn’t the luxury of pausing sales, marketing, or operations while implementing a holistic digital transformation. We have to start somewhere. With a strategic roadmap developed alongside key digitalization projects, companies have the ability to paint the car while driving. Either/Or becomes Both/And.Read More

An effective solution functions as an experience and not just an order taker. In addition to accurate specifications and product information, CPQs that result in purchase include product comparisons, specification explanations, and visualizations. These are the things that differentiate you from the competition. Customers often buy because it’s an exceptional experience. Read More

On Oct. 8, 2019, the Envision Series kicked off with a 1-on-1 interview with Lance Docken, SVP of Strategic Solutions at Epsilon. The event was held at The Lynhall.Read More

A think-first mentality can save manufacturers millions of dollars and massive headaches. This same mentality is critical when developing a technology solution for your manufacturing firm. Because if you want to succeed, you need your technology provider to be a detective.Read More

Building the right technology solution is critical, especially as we move deeper into the Fourth Industrial Revolution. Manufacturing continues to become more digital. It’s increasingly influenced by analytics, AI, and the Internet of Things. Technology solutions are no longer a “nice to have,” but a must.Read More

What can push your fear of change into overdrive? It’s when the change will affect your business. These changes can have repercussions that affect your process, profits, reputation, employees, and customers.Read More